SomMicrofinance Privacy Policy

Effective Date:

At SomMicrofinance, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard the information you provide when you use our services.

1. Information We Collect

We may collect the following types of information when you interact with our services:

Personal Information: Name, contact details (phone, email, address), identification documents, and other information necessary for account creation and verification.
Financial Information: Bank details, loan history, repayment records, and other financial data required to deliver microfinance services.
Technical Information: Device details, IP address, browser type, and usage data when accessing our website, app, or digital platforms.
Other Information: Any data voluntarily provided during surveys, feedback, or customer support interactions.

2. How We Use Your Information

We use your information to:

Provide and manage our microfinance services.
Verify your identity and prevent fraud.
Process loan applications, repayments, and transactions.
Improve our services and customer experience.
Communicate important updates, notifications, and promotional offers (with your consent).
Comply with legal and regulatory requirements.

3. How We Share Information

We do not sell or rent your personal data. However, we may share your information with:

Authorized Partners & Service Providers: To help us deliver services such as payment processing, credit assessment, or IT support.
Regulatory Authorities: Where disclosure is required by law, regulation, or legal process.
Business Transfers: In case of a merger, acquisition, or restructuring of SomMicrofinance.

4. Data Security

We take appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, or disclosure. However, please note that no method of transmission over the internet is completely secure.

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by applicable laws and regulations.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

Access the personal information we hold about you.
Request corrections to inaccurate or incomplete data.
Request deletion of your personal information, subject to legal obligations.
Opt out of receiving marketing communications.

To exercise these rights, please contact us at [Insert Contact Email].

7. Cookies & Tracking Technologies

Our website and mobile applications may use cookies and similar technologies to enhance user experience, analyze site usage, and deliver relevant services. You can manage your cookie preferences through your browser settings.

8. Third-Party Links

Our services may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites and encourage you to review their policies.

9. Changes to This Policy

SomMicrofinance may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the revised version on our website or app with the updated effective date.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

SomMicrofinance
Email: info@sommicrofinance.com
Phone: 252611598863
Address: Makka Al Mukarrama Road, Isgoka Dabka3